Ways to Add Knowledge
Your AI assistant needs information to help your users. There are several ways to add knowledge:1. Website Crawling 🕷️
Let your AI learn from websites automatically:- Add URLs you want the AI to learn from
- Choose how deep to crawl (just main pages or all links)
- Set update schedules (daily, weekly, monthly)
- Company websites
- Documentation
- Blog posts
- Product catalogs
2. Document Upload 📄
Upload files directly:- PDF documents
- Word files
- Text files
- Markdown files
- Internal documents
- Product manuals
- Training materials
- Guidelines
3. KB Packages 📦
Use pre-made knowledge sets:- Ready-to-use information packages
- Shared between different AIs
- Automatically updated content
- Common industry knowledge
- Standard procedures
- Frequently asked questions
- Best practices
Quick Start Guide
-
Choose Your Method
- Website crawling for online content
- Document upload for files
- KB packages for ready-made knowledge
-
Add Content
For websites:
- Enter the URLs
- Set crawling depth
- Choose update frequency
- Select files to upload
- Add descriptions
- Organize into folders
- Browse available packages
- Subscribe to relevant ones
- Enable auto-updates
-
Test the Knowledge
- Chat with your AI
- Ask relevant questions
- Verify responses
- Adjust as needed
Best Practices
-
Start Small
- Begin with core information
- Test thoroughly
- Add more gradually
-
Keep it Organized
- Use clear naming
- Group related content
- Update regularly
-
Monitor Performance
- Check AI responses
- Look for knowledge gaps
- Update outdated information
Common Questions
How much knowledge can I add?
Depends on your plan:- Free: Up to 100 pages
- Pro: Up to 1000 pages
- Enterprise: Unlimited
How often should I update?
- Websites: Set automatic updates
- Documents: When content changes
- KB Packages: Auto-update enabled
What content works best?
- Clear, factual information
- Well-structured documents
- Current and accurate content
Need Help?
- Check our KB Package Marketplace
- Learn about Content Organization
- Join our Community

